If you decide to decline my maintenance plan, there’s a lot that can go wrong. Here are the top reasons I recommend you make sure your website is maintained:

• The site will not be optimized which leads to poor performance, slow loading times, and a gradual loss of Google SEO rankings.
• The site’s tools, plugins, themes, and WordPress itself will quickly go out of date which is the #1 leading cause of website hacks. It’s incredibly important to keep ALL your website tools and plugins up-to-date.
• You’ll have no backups or restore points so if the site gets hacked or breached, you could lose all your content, pages, and Google ranking.
• You won’t get a monthly report overviewing your site traffic, page views, etc.
• Most importantly, you won’t have me as your trusted webmaster to assist you with quick updates, tweaks, website issues, etc. Often you’ll have to try getting a hold of your hosting company for any assistance. (They'll most likely tell you they don't cover this kind of assistance and refer you to one of their affiliates that are double or triple my rates.)

That said, if you choose to forego my hosting plan, you will assume complete responsibility for the hosting updates, security, backups, and other services laid out in this plan by reviewing my LIABILITY CLAUSE that releases Real Avenue Design from any involvement if and when the website is breached, hacked or performs slowly because of the lack of proper optimization.

I’ll clean and restore the site for a cleanup fee starting at $397. I’d then strongly recommend that you enroll in the maintenance plan and/or hosting plan immediately to make sure it remains clean and protected from malware and hackers.

If your site should get compromised while you’re on the plan, I’ll take care of cleaning and restoring the site at no extra cost to you.

Yes, but with strict conditions on a case-by-case basis. I have to be familiar with the technology used on your site. If I didn't build your site, I will charge a setup fee starting at $297 which covers my initial security scan, and gives me time to review the ecosystem of plugins on your website and install my tools.

Additionally, the site’s hosting must meet my requirements.

There is no cost to leave.

My hosting plans are billed annually and can be discontinued after the contract is up. My Maintenance plans are billed monthly and can be canceled by contacting me and not renewing. I will automatically cancel the plan if I don't receive payment or communication from you within 7 days of your due date.

I do not prorate the remaining cost.

No. You'll have to buy a Hosting & Maintenance Plan to have both. I highly recommend this to provide you with a total package of protection and optimization.

I’ll always try to get your updates done within the allotted time to save you some extra cost but if you have a decent amount of updates that will require more hours, I’ll give you a time estimate and do that at my hourly rate which is reduced for you as a special, monthly plan client!

No. The retainer of hourly updates is just covered for that month.

Your monthly time covers any minor updates, additions or add-ons to your website content. For example, changing hours, company information, staff or team members, adding new photos, updating services, etc.

While I do my best to get updates done within your allotted time, if more time is required, we can do so at my hourly rate, which, as a maintenance plan or hosting plan subscriber, is discounted.

Note: The allotted monthly time is for work or updates on the existing website and cannot be used for other projects or a step-by-step website revamp. I am happy to do additional work on your website, either at my discounted hourly rate or via a discounted and separate fixed project price!